Miloh Logo

Support

We're here to help. Choose the option that best fits your needs.

📧

Email Support

For general questions, feedback, or technical issues.

hello@getmiloh.com
🔒

Privacy Requests

To request data access, deletion, or exercise your privacy rights.

Send Privacy Request

Frequently Asked Questions

How do I delete my account?

You can delete your account directly in the app: Go to Profile > scroll to the bottom > tap "Delete Account". This will permanently remove all your data, including photos and child profiles. Account deletion is immediate and cannot be undone.

Is my child's data safe?

Yes. All photos and data are encrypted and stored securely in the European Union. We never sell data, share it with advertisers, or use it to train AI models. Only you can access your family's photos and analysis results. See our Privacy Policy for details.

How accurate is the AI analysis?

Miloh provides educational observations to help you track your child's dental development over time. It is not a diagnostic tool and should not replace professional dental care. The AI helps you notice patterns and gives you information to discuss with your dentist.

The magic link email didn't arrive

Check your spam or junk folder for emails from hello@hey.getmiloh.com. If you still don't see it, try requesting a new link. Make sure you're checking the same email inbox you entered when signing up. If issues persist, contact us at hello@getmiloh.com.

Can I use Miloh for multiple children?

Yes! You can add multiple child profiles to your account. Each child has their own timeline of photos and analysis results. Tap the child switcher at the top of the home screen to switch between profiles.

What age children is Miloh for?

Miloh is designed to help parents track dental development from birth through early childhood (approximately 0-6 years). This covers the emergence of baby teeth and early gum health. The app can note premature birth for adjusted developmental expectations.

Response Times

We aim to respond to all enquiries within 24-48 hours during UK business days. Privacy-related requests are handled within 30 days as required by law.

Miloh is currently in beta. We appreciate your feedback as we continue to improve the app. Your input helps us build a better experience for all families.